Sales Agent
As One Stop Restoration continues to grow as we are actively searching for talented, highly motivated Sales Agents driven to help acquire more clients.
One Stop Restoration will train the right candidate! Applicant must have excellent listening skills, a desire to exceed customer expectations and be able to work in a team environment! The candidate:
- Must have own transportation
- Highly Motivated with strong work ethic
- Eager to Earn, competitive and have persuasive communication skills
- Quick learner as WE will train you
DUTIES & RESPONSIBILITIES
- Promote our commercial and residential services to potential clients with damaged properties
- Will be front line and first responder for our company
- Refer potential client to One Stop Restoration for evaluation
- Inspect site and present solutions to the customer – Kit will be provided
- Be the point of contact for the customer and One Stop Restoration throughout the project
- Ensure project is completed in established time frame and to the customer’s satisfaction
QUALIFICATIONS AND REQUIREMENTS
- Sales experience preferably in the restoration or service industry
- Strong customer service focus and able to communicate effectively with customers
- Able to work in a fast paced environment
- Detail oriented. Ability to follow verbal and written instructions. Strong communication skills.
- Preferably able to communicate in English, Creole or Spanish
- Computer literate with Microsoft Office (Word, Outlook, Excel) and other computer software.
- Must also have a functional understanding of handheld smart devices and an aptitude for learning new technology and all applicable software as determined.
A plus..WE will train as well on requiring the following:
- Knowledge of mold remediation procedures including preparing an area for a post-clearance test to verify results and effectively read protocols when needed.
- Knowledge of water restoration, which includes structural drying, contents drying, and restoration along with precision demolition and salvage
- Knowledge of fire damage cleanup, smoke, and deodorization of structural components and contents.
BENEFITS AND PERKS
We provide a competitive market wage, ongoing training and development.
Thank you for your interest in employment with One Stop Restoration!
RESTORATION TECH
The Restoration Technician will support business goals and objectives while supporting the company’s mission, vision, and values through all he/she does on a daily basis.
DUTIES & RESPONSIBILITIES
- Inspect, evaluate, and document water damaged properties.
- Communicate with the customer about the scope of work and explain the process.
- Review necessary paperwork with the customer and obtain required signatures on pertinent documentation such as Work Authorization and Certificate of Satisfaction
- Monitor all water jobs and update the customer on the progress and planned completion dates of restoration services, when possible.
- Remind property owner to fill out a survey
- Review completed files for profitability and accuracy.
- Responsible for providing detailed file documentation and all signed correspondence to Supervisor.
- Maintain a clean and orderly job site at all times leaving a first-class impression of our work.
- Establish and maintain a schedule to ensure all services are delivered in a timely fashion, professionally and with empathy.
- Drive a company vehicle to locations designated by the Supervisor.
- Ensure that restoration vehicle is fully stocked.
- Load and unload equipment and supplies from the vehicle to the work site.
- Clear the work site by moving furniture and equipment and restore the work site to its original configuration upon completion.
- Expected to wear safety gear,
- Maintain a company issued tool bag and make sure it is fully supplied at all times during work hours.
- Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained and be available at all times.
- Communicate with Supervisor what materials will be needed for the job and how long it will take.
- Solicit current customers for reconstruction leads and identify potential clients.
- Perform marketing tasks to sell additional services or develop additional business.
- Participate in an “On Call” rotation for after-hours and servic, which involves some weekends and night responsibilities.
- Other responsibilities include Board ups, Tarps and tarp assists, Bio-clean up and pack outs.
QUALIFICATIONS AND REQUIREMENTS
- Proficient in water restoration, which includes structural drying, contents drying, and restoration along with precision demolition and salvage.
- Proficient in mold remediation procedures including preparing an area for a post-clearance test to verify results and effectively read protocols when needed.
- Knowledge of fire damage cleanup, smoke, and deodorization of structural components and contents.
- Detail oriented. Ability to follow verbal and written instructions. Strong communication skills.
Reasonable accommodations may be made to enable individuals with disabilities to perform certain of the following functions:
- Must be computer literate with proficiency in the use of Dash, Encircle, Moister Tracker, Microsoft Office (Word, Outlook, Excel) and other computer software.
- Must also have a functional understanding of handheld smart devices and an aptitude for learning new technology and all applicable software as determined.
EDUCATION AND/OR EXPERIENCE
Restoration and construction experience helpful, but not required. Water Tech certification preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have and maintain a valid vehicle operator’s license. Must have or be willing to obtain the applicable certifications pertaining to the industry.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to adverse weather conditions and toxic or caustic chemicals. May also involve confined spaces that one must crawl through. The employee must occasionally lift and/or move up to 100 pounds. Technicians will be required to participate in an on-call rotation for emergency services.
BENEFITS AND PERKS
We provide a competitive market wage, ongoing training and development and a business casual work environment. Thank you for your interest in employment with One Stop Restoration! TEL: 800-523-1485 – 786-222-0403, P.O. BOX 961149, MIAMI, FL 33296